Refund policy

At FitDaily Store , your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 30-day refund policy, starting from the date you receive your order.

To be eligible for a refund, please meet the following conditions:

  1. The product must be returned in its original condition, without damage or signs of excessive wear.
  2. Products must be accompanied by all accessories, manuals, certificates of authenticity and original packaging.
  3. You must contact us within 30 days of receiving your order.
  4. The customer is responsible for return shipping costs unless the product is defective or the error is our fault.
  5. Refunds will be issued via the same payment method used for the original purchase, within 7 working days of receipt and inspection of the returned item.
  6. Sale or promotional items are not eligible for refunds, but can be exchanged for an item of equivalent value.

To initiate a return and request a refund, please follow these steps:

  1. Contact our customer service team by email at  FitDaily Store , stating your order number, the reason for the return and, if possible, photos of the product in question.
  2. Carefully pack the item to be returned and a copy of your invoice or order confirmation.
  3. Ship the item to the address provided in the return instructions, using a tracked service to avoid problems related to loss or damage during transit.

Please note that FitDaily Store reserves the right to refuse a refund if the above conditions are not met. If you have any questions regarding our refund policy, please feel free to contact our customer service team.